Acceptance of Terms

By creating an account, accessing, or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

Description of Service

Luminous Minds Australia provides a mental health monitoring platform designed for educational institutions to support student wellbeing. Our services include:

• Mental health check-ins and surveys
• Data analytics and reporting for administrators
• Resource recommendations and support tools
• Communication features between students and support staff
• Crisis intervention protocols and alerts

User Eligibility

Our platform is intended for use by:

• Students enrolled in participating educational institutions
• Teachers and educational staff authorized by their institution
• School administrators and mental health professionals
• Parents or guardians of student users (where applicable)

Users under 18 years of age must have appropriate consent from their parent, guardian, or educational institution before using our services.

User Responsibilities

As a user of our platform, you agree to:

• Provide accurate and truthful information
• Maintain the confidentiality of your account credentials
• Use the platform only for its intended educational and wellbeing purposes
• Respect the privacy and rights of other users
• Comply with all applicable laws and regulations
• Report any security vulnerabilities or inappropriate content

Prohibited Uses

You may not use our platform to:

• Share false, misleading, or harmful information
• Harass, bully, or intimidate other users
• Attempt to gain unauthorized access to our systems
• Distribute malware, viruses, or malicious code
• Violate any applicable laws or regulations
• Interfere with the platform's functionality or security

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our platform, you also consent to our data practices as described in our Privacy Policy.

Intellectual Property

All content, features, and functionality on our platform, including but not limited to text, graphics, logos, software, and design, are owned by Luminous Minds Australia and are protected by copyright, trademark, and other intellectual property laws.

Limitation of Liability

To the fullest extent permitted by law, Luminous Minds Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform. Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

Termination

We reserve the right to suspend or terminate your access to our platform at any time, with or without notice, for violation of these Terms or for any other reason we deem appropriate. You may also terminate your account at any time by contacting us.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the updated Terms on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or your use of our platform shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Thank you for using Luminous Minds Australia responsibly.